Privacy policy

When you submit the contact form, we collect the personal information you provide — typically your name, email address, company (optional), inquiry type, and the content of your message. The website also automatically collects technical information from your device, such as IP address, browser type, operating system, and the date and time of your visit.

For contact form submissions specifically, we capture and retain the IP address and user-agent string of the submitter for fraud-tracing and audit purposes. This information is not surfaced to other visitors.

We use the information you provide to respond to your inquiry, to maintain professional records of communications, to administer and improve the website, and to comply with our legal and professional record-keeping obligations.

We do not sell, rent, or use your personal information for unrelated marketing.

We share personal information only with service providers that operate the website on our behalf — such as our hosting provider, our database provider, our email-delivery provider, and any analytics provider — each of which is bound to use the information solely to provide services to RwE.

We may also disclose personal information where required by law, where necessary to establish, exercise, or defend our legal rights, or with your express consent.

We retain personal information for the period necessary to fulfil the purposes set out in this Policy, to comply with our legal and professional record-keeping obligations, and to enforce our rights. After that period, personal information is securely deleted or anonymised.

Subject to applicable law, you may have the right to access the personal information we hold about you, to request correction of inaccuracies, to request deletion (subject to applicable retention obligations), to withdraw consent where consent is the basis on which we process your information, and to lodge a complaint with the relevant privacy regulator.

To exercise these rights, contact us using the contact details below. We will respond within the time limits set by applicable law.

The website uses cookies and similar technologies for essential functionality (such as maintaining your session). Where the website uses analytics services, you will be presented with a consent banner allowing you to accept or decline non-essential cookies, in accordance with applicable law including Quebec Law 25.

You can configure your browser to refuse cookies, but doing so may limit the functionality of the website.

We implement reasonable technical and organisational safeguards designed to protect personal information against loss, theft, unauthorised access, disclosure, copying, use, or modification. No method of transmission over the internet or electronic storage, however, is fully secure, and we cannot guarantee absolute security.

The website is not directed at children under the age of 14, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so that we can delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the Policy reflects the date of the most recent material update. Where required by law, we will notify you of material changes before they take effect.

Questions or requests regarding this Privacy Policy or your personal information can be sent through the contact form on this website. RwE will identify a designated privacy contact on this website at launch.